Incident Management Software
Incident Management Software is a comprehensive software solution designed to facilitate the reporting, investigation, and management of workplace incidents.
With growing digitalization across all the domains, we would certainly want to have a digital platform for managing our EHS activities as well. For one of the most important aspect of safety is to manage and reduce incidents and near misses. Now, having a digital system for the same can be one of the most robust and full proof way of managing the incident.
Objective of Incident Management Software Software
The primary objective of IRIS is to streamline the incident reporting and investigation process within organizations. It aims to facilitate timely reporting of incidents, enhance workplace safety, improve incident documentation, and facilitate timely resolution of safety issues.
Features and Functionality of Incident Management Software
- Incident Reporting: Allows employees to easily report incidents using a user-friendly interface. They can provide details such as the type of incident, location, date, an incident that happens on-site or off-site, and description.
- Workflow Management: Manages the workflow of incident reporting and investigation, routing reports to the appropriate personnel for review and action.
- Document Management: Stores all incident reports, investigation findings, and related documentation in a centralized database for easy access and reference.
- Action Tracking: Tracks assigned tasks as a result of incident investigations, ensuring accountability and closure.
- Correction Loop: If the report is sent back for correction, it returns to the responsible person for necessary changes and then goes back to the department safety officer/HOD (Responsible person) for review.
- Investigating Team/Person Assignment: If the report is accepted then it assign to an investigating team/person, for further processing.
- 5 Y Analysis: Incident investigator can also perform the 5Y analysis by providing the following details such as Category, Type, Attachment, and Remark.
- Progress Tracking: Investigating team/person can update the progress of their assigned tasks, request a revision of the target date if need, or mark the task as completed.
- Revision Requests: If the Investigating team/person requests a revision of the target date, the form returns to the associated person for accept/reject the revision request additionally responsible person.
- Completion and Approval: Upon completion of the task/invistigation, the Investigating team/person adds comments and uploads relevant files before submitting the form for approval.
- Approval Process: The responsible person can either send the form back for correction or approve and close it, adding final comments before closing the incident.
Why Use Incident Management Software
- Improved Safety Culture: Promotes a culture of safety by encouraging employees to report incidents and participate in the investigation process.
- Efficiency: Streamlines incident reporting and investigation processes, reducing management burden and turnaround time.
- Risk Reduction: Enables organizations to identify and address safety hazards and risks proactively, minimizing the likelihood of future incidents.
- Continuous Improvement: Facilitates continuous improvement efforts by identifying areas for enhancement and tracking the effectiveness of corrective actions implemented.
App Screenshots
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Safety Maturity Survey
- Ensures safety dedication and participation.
- Provides training programs and identifies risks.
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- Tracks metrics and enhances safety.
- Streamlines software and uses resources efficiently.
Personal Safety Action Plan
- Manages safety plans, promotes safe behavior.
- User-friendly interface, auto user details.
- PSAP period selection, detailed plan management.
- Real-time collaboration, data filtering.
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Contractor Safety Management
- Implements policies and procedures.
- Ensures contractor safety on-site.
- Assesses contractor qualifications.
- Provides safety training.
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- Conducts regular inspections.
FAQs
This system is a comprehensive tool designed to streamline the process of incident reporting and investigation using the 5 Why analysis technique. It helps organizations identify root causes of incidents to prevent future occurrences and enhance overall safety.
This system is ideal for safety managers, compliance officers, HR professionals, and any personnel involved in workplace safety and incident management across various industries.
Key features include intuitive incident reporting interfaces, automated 5 Why analysis workflows, root cause identification, corrective action tracking, real-time data analytics, and detailed reporting capabilities.
The system guides users through the 5 Why analysis process by prompting them to ask "Why?" iteratively until the root cause of the incident is identified. This structured approach ensures thorough investigation and effective problem-solving.
Implementation involves a few steps: initial consultation to understand your specific needs, customization of the system to fit your processes, integration with existing tools, and comprehensive training for your staff.
Yes, the system is designed with an intuitive user interface that is easy to navigate, making it accessible for employees at all levels of technical proficiency.
Incident data can be entered manually by users or imported from other systems. The system ensures all data is securely stored, easily retrievable, and used to generate actionable insights for improving safety.
The system employs robust security protocols, including data encryption, access controls, and regular security audits, to ensure the confidentiality and integrity of all incident data.
Benefits include more efficient and accurate incident reporting, deeper insights into root causes of incidents, enhanced ability to implement corrective actions, improved compliance with safety regulations, and a safer workplace overall.
Yes, by identifying and addressing root causes of incidents through the 5 Why analysis, the system helps in implementing effective preventive measures, thereby reducing the likelihood of future incidents.
We offer continuous support, including technical assistance, regular system updates, and additional training sessions as needed to ensure your team can fully utilize the system.
Yes, we provide comprehensive training resources, including user manuals, video tutorials, and on-site training sessions to help new users get up to speed quickly.
